SHIPPING
All orders are shipped from Toronto, Ontario Canada through USA using USPS for shipping to US, Asendia USA shipping for International and Canada Post for shipping within Canada.
SHIPPING RATES
|
Destination |
Cost USD |
Additional Item USD |
Delivery Standard |
Shipping Options |
|
United States |
$5.50 |
$1.00 |
2-4 |
USPS First Class |
|
United States |
$12.00 |
$1.00 |
2-4 |
USPS Priority Shipping |
|
Canada |
$5.00 |
$1.00 |
3-9 |
Regular Parcel |
|
International |
$15 |
$1.00 |
4-21 |
Small Box International |
Delivery standards are not guaranteed by the postal services.
Shipping to US addresses and most International are provided with USPS or Asendia Tracking numbers.
IMPORTANT - PLEASE READ - INTERNATIONAL ORDERS
I do not check "gift" on customs form under any circumstances. This practice of falsifying documents is illegal and may result in the loss of my business license.
CUSTOM FEES
International customers are responsible for all fees imposed, including import taxes, customs duties, and postage fees levied by the buyer's country. As a seller I am not responsible for these fees and I have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays of weeks or months. All international orders will have full value declared on customs forms - no exceptions.
PAYMENT
All prices are in US Dollars.
PayPal is the only acceptable payment option, however you do not need a PayPal account in order to proceed with your payment.
Please follow the instructions on your Payment screen and enter all required details.
Please note that Canadian residents are subject to the following sales tax:
|
Province/Territory |
Tax % |
|
Prince Edward Island |
15% |
|
Newfoundland & Labrador |
15% |
|
New Brunswick |
15% |
|
Nova Scotia |
15% |
|
Ontario |
13% |
|
All other |
5% |
GIFT WRAPPING
Gift wrapping is available for additional cost on checkout.
RETURNS, REFUNDS, EXCHANGES & CANCELLATIONS
I gladly accept returns, exchanges, and cancellations. However, custom designed merchandise cannot be returned or exchanged.
To initiate return or exchange, please contact me within 14 days of delivery. Ship items back within 30 days of delivery. Orders shipped after 30 days are subject to store credit or exchange ONLY.
Items should be returned in unused condition and in original packaging.
An order can be cancelled before it has shipped.
EARRINGS RETURN
There is a non-refundable $5.00 USD return fee applied to all earrings returned to me. This fee covers the cost of new replaced earwires where applicable. There is absolutely no return for other earring designs with no earwires consisting one element only, e.g. hoops or hooks.
CONDITIONS OF RETURN
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
EXCHANGES
Buyers are responsible for additional shipping cost for exchanged item(s).
REFUNDS
Refunds are issued within 5 business days upon receiving returned item(s) or cancellation. Shipping cost is not refundable.