Policies

General:

I do my best to provide my customers with the best service and experience, and want my customers to be satisfied with their purchase. 

I try to keep my shipping cost as low as possible and my jewelry comes in a nice folded envelope with a ribbon. Please click  HERE if you would like to see how it will look like. 

If you would like your order to be shipped in jewelry box (which doesn’t comply with our Canadian 2cm-slot rule) please contact me before proceeding with you order. 

You will receive a special anti-tarnish film that prevents your jewelry from tarnishing along with a care instruction card on how to store your sterling silver and copper jewelry.

Rubber stoppers will be attached to all my french-style earwires.

I'll provide FREE unlimited time repairs, however item should be sent to me at your own expense.

Privacy:

All your personal and contact information you provide during your transaction will remain confidential and WILL NOT be shared, traded or sold in any way with any other persons or parties.

Refunds and Exchange:

Refunds and exchange are available within 2 weeks of receiving your purchase.

Please Contact me before sending item back to me. Items should be sent in unused condition and in original packaging. I'd appreciate if you provided me with the reason for the refund/exchange if possible.

Earrings are an exception and are non-exchangeable or refundable due to hygiene concerns.